Corona Virus

Your health is important to us…

Since 15 May 2020 we can now welcome you again in the heart of Saxon Switzerland!

In order to comply with the Saxon Corona Protection Ordinance, we have adapted our services accordingly and ask for your assistance in fulfilling the requirements.

In the following we inform you here about the current House rules:

General information:     
Keep your distance, bring your own Mouth and Nose Protection, maintain hygiene, only arrive healthy, 2 households may dine/travel together

in the house there are disinfectant dispensers available, all door handles, stair railings, the public area but also menus are regularly disinfected

Mouth / Nose Protection:     
only exists, if you move in our indoor area, at the table, on the terrace or in the outdoor area you can do without it our employees with guest contact wear a face mask

Breakfast:      when entering the breakfast room please disinfect your hands, due to the distance rule there are less seats available, therefore we ask you to keep your breakfast time in a fixed time window, you choose the time at your arrival
buffets must be limited if possible, therefore you will be served at the breakfast buffet by us

Restaurant:      due to the distance rule there are less seats available, a table reservation is required (in advance or on arrival), you will be placed

Table decoration:      must be reduced to the bare essentials, missing items such as menu, cutlery, sugar, menus or napkins, please contact us, after each use a cleaning/replacement is made

Wellness area:      may not (yet) be offered, in case of a change we will inform you

Outdoor pool:      may not (yet) be offered, in case of a change we will inform you

Playground:      may be used, please pay attention to the distance control

Kneipping/Barfootpath:      you can use with pleasure, please keep the minimum distance

Room cleaning:      Hygiene has always been our top priority, we continue to clean and disinfect all free spaces in your room, so please do not leave any personal belongings behind
we are required to reduce items that are used by a number of guests (pens, magazines, flyers) or to ensure that they can be cleaned / replaced after use

Please note:      The regulations mean increased expenditure for us in all areas. Even if you cannot take advantage of all offers / services today, we will NOT grant any discounts. The current restrictions are not a lack of travel, but an official order.

With your consideration, understanding and common sense, you will help us to ensure a smooth process! Thank you very much